Refund Policy

Thank you for shopping with thecoffeepedaler.com. We are committed to providing high-quality toys that are safe, creative, and loved by children. However, if you are not completely satisfied with your purchase, we are here to help. Please read our refund policy carefully to understand your rights and our procedures.

Returns

You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be:

Unused and in the same condition that you received it.
In the original packaging with all tags and labels attached.

Please note that certain items are non-returnable, including:

Gift cards
Personalized or customized items
Items marked as final sale

Process for Returns

To initiate a return, please follow these steps:

Contact our customer service team at service@thecoffeepedaler.com to request a return authorization.
Provide your order number, item details, and the reason for the return.
Once your return is authorized, we will send you instructions on how to return your item.
Pack the item securely in its original packaging and include a copy of your receipt.

Refunds

After we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain amount of days, depending on your card issuer’s policies.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, please contact us at service@thecoffeepedaler.com.

Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at service@thecoffeepedaler.com.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at service@thecoffeepedaler.com. We will guide you through the process of returning the item and obtaining a replacement or refund.